OPT Policies
OPT Policies
Effective Date: April 20, 2026
⏰ Cancellation Policy
If you need to cancel or reschedule a session, please notify OPT at least 24 hours in advance of the scheduled session start time.
-
Sessions canceled with less than 24 hours’ notice will be charged in full
-
Missed sessions (no-shows) will be charged in full
💳 Payment Policy
OPT operates primarily on a Pay As You Go basis.
-
Payment is due upon completion of each session
-
Programs may be paused if:
-
A balance remains unpaid for more than one month; or
-
Three (3) or more hours remain unpaid
-
Accepted Payment Methods:
-
Zelle (opt@optutoring.com)
-
Venmo (@optutoring)
-
Credit Card
-
Cash / Check
Late Payments:
-
A 5% monthly late fee may be applied to outstanding balances
-
Services may be paused due to non-payment
-
Accounts over 90 days may be referred to collections and may be subject to credit reporting
⭐ Client Portal
Your OPT Client Portal is your centralized location for:
-
Upcoming sessions and events
-
Session reports and progress tracking
-
Billing, payments, and rates
All session reports and billing details are housed in the portal.
🧠 Tutoring Expectations
To get the most out of your program:
-
Attend sessions consistently
-
Complete assigned work between sessions
-
Communicate scheduling needs proactively
Results depend heavily on student engagement and effort.
📸 Photo & Testimonial Consent
With your permission, OPT may use student testimonials, photos, or achievements for marketing purposes.
This consent is optional and may be revoked at any time in writing.
📍 Office Location & Hours
1390 S Dixie Hwy.
Ste. 1102
Coral Gables, FL 33146
Monday – Friday: 9:00 AM – 9:00 PM
Saturday – Sunday: 9:00 AM – 7:00 PM
🚗 Office Parking Policy
Approved parking spaces include:
-
1101, 1102, 1103, 1303
-
Visitor parking spaces
-
Free or metered street parking
Vehicles parked in unauthorized spaces may be towed at the owner’s expense.
🛑 Program Pause
Programs may be paused due to:
-
Outstanding balances
-
Extended inactivity