OPT Policies

OPT Policies

Effective Date: April 20, 2026

​

⏰ Cancellation Policy

If you need to cancel or reschedule a session, please notify OPT at least 24 hours in advance of the scheduled session start time.

• Sessions canceled or rescheduled with less than 24 hours’ notice will be charged a $50 late fee

• Missed sessions (no-shows) will be charged in full

 

💳 Payment Policy

OPT operates primarily on a Pay As You Go basis.

• Payment is due upon completion of each session

• Programs may be paused if:

  • A balance remains unpaid for more than one month; or

  • Three (3) or more hours remain unpaid

Accepted Payment Methods:

• Zelle (opt@optutoring.com)

• Venmo (@optutoring)

• Credit Card

• Cash / Check

Late Payments:

• A 5% monthly late fee may be applied to outstanding balances

• Services may be paused due to non-payment

• Accounts over 90 days may be referred to collections and may be subject to credit reporting

 

⭐ Client Portal

Your OPT Client Portal is your centralized location for:

• Upcoming sessions and events

• Session reports and progress tracking

• Billing, payments, and rates

All session reports and billing details are housed in the portal.

 

🧠 Tutoring Expectations

To get the most out of your program:

• Attend sessions consistently

• Complete assigned work between sessions

• Communicate scheduling needs proactively

Results depend heavily on student engagement and effort.

 

📸 Photo & Testimonial Consent

With your permission, OPT may use student testimonials, photos, or achievements for marketing purposes.

This consent is optional and may be revoked at any time in writing.

​

📍 Office Location & Hours

1390 S Dixie Hwy.

Ste. 1102

Coral Gables, FL 33146

Monday – Friday: 9:00 AM – 9:00 PM
Saturday – Sunday: 9:00 AM – 7:00 PM

​

🚗 Office Parking Policy

Approved parking spaces include:

• 1101, 1102, 1103, 1303

• Visitor parking spaces

• Free or metered street parking

Vehicles parked in unauthorized spaces may be towed at the owner’s expense.

 

🛑 Program Pause

Programs may be paused due to:

• Outstanding balances

• Extended inactivity